What is the process of Claim:

Step 1:

Reach out to either of the options within 48 hours with intimation of claim: 

[e-mail] & [e-mail]

Step 2: 

Courier below shared list of documents 

1. Completely filled & signed Claim Intimation form (available on our website)
2. Copy of Death Certificate (issued by the local health and medical authority)
3. Certificate of Insurance (In - forced, issued at the inception / renewal whichever is applicable. 
4. Copy of Age proof of Life Assured 
5. Copy of ID & Address proof of nominee, 
6. Copy of Bank Passbook / cancelled cheque of nominee  
7. Copies of First Information Report & Post Mortem Report, duly attested by police officials, in case of unnatural deaths including accidents, murder, suicide etc.

At: 

IndiaFirst Life Insurance Company Ltd

13th Floor, North {C} wing,

Tower 4, Nesco IT Park, Nesco Center,

Western Express Highway, Goregaon (East),

Mumbai – 400063.

• For any queries or status, you can write it to us at [e-mail] & [e-mail] or call us at 022-33259727 /672.

List of documents to process the Death claim:  

**Any other document or information that we may need to process the claim depending on the cause or nature of the claim.

**All copies to be self-attested by the Master Policy Holder

Note - Approval or rejection of the claim will be basis the investigation & documentary evidence provided to support and in case of but not limited to the below scenarios:

1. If the life assured and the customer taking the ride are two different individuals.
2. If there is a minor mis-match in the name of the life assured on the Certificate of Insurance and the above mentioned claim documents provided.
3. If there is a major mis-match in the name of the life assured on the Certificate of Insurance and the above mentioned claim documents provided.