Step 1:
Reach out to either of the options within 48 hours with intimation of claim:
Olainsurehelp@olacabs.com & claims.support@indiafirstlife.com
Step 2:
Courier below shared list of documents
- Completely filled & signed Claim Intimation form (available on our website)
- Copy of Death Certificate (issued by the local health and medical authority)
- Certificate of Insurance (In - forced, issued at the inception / renewal whichever is applicable.
- Copy of Age proof of Life Assured
- Copy of ID & Address proof of nominee,
- Copy of Bank Passbook / cancelled cheque of nominee
- Copies of First Information Report & Post Mortem Report, duly attested by police officials, in case of unnatural deaths including accidents, murder, suicide etc.
At:
IndiaFirst Life Insurance Company Ltd
13th Floor, North {C} wing,
Tower 4, Nesco IT Park, Nesco Center,
Western Express Highway, Goregaon (East),
Mumbai – 400063.
- For any queries or status, you can write it to us at claims.support@indiafirstlife.com & Olainsurehelp@olacabs.com or call us at 022-33259727 /672.
List of documents to process the Death claim:
**Any other document or information that we may need to process the claim depending on the cause or nature of the claim.
**All copies to be self-attested by the Master Policy Holder
Note - Approval or rejection of the claim will be basis the investigation & documentary evidence provided to support and in case of but not limited to the below scenarios:
- If the life assured and the customer taking the ride are two different individuals.
- If there is a minor mis-match in the name of the life assured on the Certificate of Insurance and the above mentioned claim documents provided.
- If there is a major mis-match in the name of the life assured on the Certificate of Insurance and the above mentioned claim documents provided.
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