For accidentally booked scenario, customer can reach out at firstname.lastname@example.org within 24 hours of purchase and demand for cancellation. 100% money will be refunded to customer. Following details has be shared by customer:
- Ola registered phone number
- Way of receiving the money back - OLA voucher or Personal Bank Account
- In case of Personal bank account option, customer should hare the account details and IFSC code in which amount has to be refunded.
After 24 hours its not refundable policy. If customer wants to cancel the renewal, customer can visit “My policy” section under insurance dashboard to stop the renewal.