You are entitled to submit a claim if:
- You are a registered Ola customer;
- The ride in question was taken with Travel Cover with Smart Delay
- To understand the eligibility criteria in detail, please refer to the XCover T&Cs document & OLA disclaimers’ document
Please click the link below to lodge your claim with our partner XCover. You will need to complete all required details and provide all documentation, where relevant and submit your request.
Once you have lodged the claim, our partner XCover aims to review and process the claim within 5 business days.