The COVID helpline can be accessed from the Support section of your ride history in the Ola app.
To call the helpline:
- Go to Ride History section (‘Your Rides’) section on the Ola app
- Select the ride on which COVID Care Package is applicable
- Click on the ‘Support’ section at the bottom
- Click on the ‘COVID Care Package’ section
- Click on “I want to call COVID Care Helpline”
- Use the ‘write to us’ option there to share your email ID with us.
You’ll get access to the number within 5-10 minutes.