I am not able to change my mobile number

You can change your mobile number registered with Ola by logging into your account with your registered mobile number or email ID. In case you have forgotten the password to this account, you can reset your password on the Login screen by clicking on the Forgot Password? link.

Once you have logged in, all you need to do:-
- Go to your Ola app menu to view your name and mobile number.
- Tap on your name to visit Profiles & Settings.
- Tap MOBILE NUMBER and enter your new number.
- Tap Save. You will receive an OTP on the new mobile number you entered.
- Enter the OTP to verify your mobile number. Once you verify, your mobile number will be updated.

If you see the error message 'Number already in use' on entering the new mobile number, it is because we already have an existing account with that mobile number. 


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