How can I inform customer support during emergency?

In case of emergency, you can raise an emergency (SOS) alert from your Ola app. You will see the red SOS alert button on your app as soon as your driver starts the trip.

Press SOS button on the Ola app to inform about safety related concerns to our safety response team in real time. Our safety response team will immediately get in touch with you and the driver.

On pressing SOS button, you can also choose to alert your Emergency Contacts via SMS or Call the nearest Police Control Room (PCR).



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