OLA CVT AU
Vehicle related
Trip issues and Adjustments
Issue with my fare
Other issues
Safety, security & accessibility
General Inquiry
Account
Default
Changing account settings
Updating vehicles and documents
Earnings, Rewards and Referrals
Earnings
Using the Ola App
Default
Account
Default
Updating vehicles and documents
Driver Issues English_DEFAULT
Default
Account, Offers & Referral
Referral Program
Rides
Travel Cover with Smart Delay
Miscellaneous
Corporate Rides
Default
Premium Features
GST FAQs
- How will OLA invoice the Corporate?
- Is there a change in the invoicing process?
- What is the change in the invoicing process?
- Will there be a change in the frequency of raising corporate invoices?
- What will be the GST rates on Ola Corporate invoices?
- What is the relation between OLA, the Driver and the Corporate?
Support for Company Admins/Traveldesk
- How to create expense codes manually?
- How to allocate expense codes manually at employee level?
- How to allocate an expense code at Corporate level manually?
- How to set expense code allocation for a group manually?
- How to set expense code allocations manually?
- How to remove expense code allocation manually?
Support for Company Employees
- How can I provide additional details for my official rides?
- How can I check the status of all my pending for approval rides?
- How can I verify my official email address from the Olacabs app?
- Why am I not able to book Corporate rides from the Ola app?
- What will happen if I miss approving or rejecting official rides for my team?
- How will I know when to approve or reject pending rides?
Guest Rides- User Support
Guest Rides - Admin Support
- What is Guest Ride Booking?
- Are there any additional charges for this service?
- How can I get Guest Booking enabled for my company?
- How many Guest Rides can be booked in a day?
- How to book a guest ride from the dashboard?
- How will the Guests get their ride details?
Ola Corporate account analytics
- What is Ola Corporate dashboard Analytics?
- Is there any additional charge for using this feature?
- What types of account data can I view from my dashboard ?
- How to understand the various types of graphs ?
- Why am I seeing blank graphs on my dashboard?
- How can I download budget data for corporate rides ?
Payment Through Cards
Rates & Payments
Troubleshooting
Frequently Asked Questions
Default
My Account
Troubleshooting
Ola Corporate
Fares, Charges & Transaction FAQs
Fares & charges
Payment methods
Credit/Debit Card FAQs
Payment using Phonepe
- How do I link my PhonePe wallet?
- How do I unlink my PhonePe wallet?
- How do I pay using my PhonePe wallet?
- How can I top up my PhonePe wallet?
- When does money get deducted from my PhonePe Wallet account?
- Can I change the payment instrument to my wallet in the middle of the ride?
Payment Using AmazonPay
- How do I link my AmazonPay?
- How do I unlink my Amazon Pay?
- How do I pay using my AmazonPay?
- How can I top up my Amazon Pay?
- When does money get deducted from my Amazon Pay?
- What happens if I do not have enough money in my wallet?